Saturday, April 9, 2016

Airbnb and the Traditional Lodging Industry

Currently, Airbnb has more than 2 million listings in 34,000 cities in 190 countries, among which 1,400 are castles. More than 60 million travelers have stayed in an Airbnb before. The company is now valued at $25.5 billion, as suggested by The Wall Street Journal. Meanwhile, the world's largest lodging company (Marriott and Starwood combined) only has 5,500 owned or franchised hotels with 1.1 million rooms around the world, according to The New York Times. It is thus not a surprise to hear hoteliers sharing their concerns about the threat created by room-sharing websites such as Airbnb and Homeaway. 
So, is Airbnb a threat to the traditional lodging industry? It is probably not a threat yet, as suggested in my earlier discussion - "Is Airbnb really a threat to the traditional lodging industry?" Then, how much impact does Airbnb have on the lodging industry? I did some research, which suggests the growth of multiunit and full-time operators on Airbnb could become a real threat to hotels. What do you see Airbnb? Is it a threat? Why or why not? 

#Airbnb #Hotel #Lodging +MultiBriefs 

Tuesday, March 29, 2016

HR Survey 2016

Do you work in a ‪#‎hotel‬ or a ‪#‎restaurant‬ and interact with customers everyday at work? You are invited to participate in a study about ‪#‎consumer‬ mistreatment. 15 lucky participants will be rewarded for 1 ‪#‎TargetGiftCard‬ of $100. Click http://bit.ly/HRSurvey16 to start and share the link with your co-workers and friends working in ‪#‎hotels‬ or ‪#‎restaurants‬. Thank you. ‪#‎survey‬

Do you work in a #hotel or a #restaurant and interact with customers everyday at work? You are invited to participate in...
Posted by Linchi Kwok, Ph.D. on Thursday, March 3, 2016

Friday, March 4, 2016

Businesses and Consumers Are Responding to California Drought (by Janae Mata)

Living in California in this day and age, we all know that California is in a huge drought. California features many attractions, such as water parks and many nice unique restaurants that rely heavily on water usage.  However, they do not want to shut down and lose visitors just because of the drought. 

Hurricane Harbor is still open in the summer when the weather is warmer. Disneyland rides that use water such as Splash Mountain and It’s a Small World are still in use all year around. "The drought is affecting California's tourist attractions in very different ways, but most tourists are unlikely to be affected since businesses have merged water conservation practices with their overall operations," said Ryan Becker, Vice President of Communications at Visit California. 

One way it is affecting tourists in California is at restaurants. At many dining establishments, you now have to ask for water; where back before the drought, the server would bring everyone water without prompting. The old way of doing things caused a lot of waste. For example, before the drought, when the server would give my table water, not everyone would drink it and the water would go to waste. I think the new way the restaurants are now giving water out will help save many gallons of water.



Most attractions and tourist locations in California are becoming eco friendly. One example is in hotels. Some hotel locations request guests take faster showers so they won’t waste the water. Also in some restaurants, they use paper plates so the kitchen would not have to wash dishes and restrict their water usage. If the restaurant is not using paper plates, they often raise prices of the food so they can still be in service. 

I would travel miles away to go to a restaurant that is green friendly because I would love to help support the mother nature. Also, in Disneyland they have a practice where they recycle all the water for the entire park to use. Once a week, my brother and I go to LA and try out a new unique place to eat. It is always a plus when I see that they’re friendly to the environment. 

If many of the restaurants and attractions in California would advertise more about how they help mother earth, they would get more customers. They could reach out to customers on social media to let them know what they are doing to benefit the environment. For example, if there was an app made for restaurants that had the locations on and the app would only have green friendly attractions on it, to get more customers. 

Furthermore, if Californians really cared about their home they would do so much to help and not depend on others to do so. According to Cox "California has an estimated 60,000 full-service restaurants," said Cox, "if each of these restaurants switched to compressed air for precleaning plates and could save even just 250 gallons per day, that would equal over 5 billion gallons of water per year."

Would people actually use an app if it was invented to help out the earth? Are eco friendly restaurants and attractions the new hip thing? If celebrities advertise for these kind of companies would there be a bigger target?

About the Author:

Janae Mata is currently a third year transfer student at The Collins College of Hospitality Management of Cal Poly Pomona. She grew up in Bakersfield, CA where she attended Bakersfield College prior to transferring to Cal Poly.  Janae’s lifelong dream of working for the Disney company has been fulfilled as she recently accepted an offer to participate in the much-sought-after Disney College Program this coming spring.  Her dazzling personality and strong work ethic are sure to make a lasting impact during her time at the Disneyland resort. In her free time, Janae enjoys capturing memories for her loved ones and those around her through the art of photography. She also has high aspirations for her career following her graduation in Spring of 2017. She hopes to one day host her own radio show or work for one of her idols, Ellen DeGeneres. She is excited to see what the future brings! 

Thursday, March 3, 2016

Stress-Free Travel (by Noelle Goetz)

It is common in today’s travel experiences that stress can take power over relaxation. This may be caused by many unavoidable factors such as delayed flights, traffic, crowds, lack of sleep, long lines, rude people or even poor customer service. I know that when I travel beyond my comfort zone, I aim to find the perfect state where exhaustion is eliminated and enjoyability is multiplied. Here are a few ways to keep your travel experiences as stress-free as possible.

Do your best to search for hotels that have flexible check-in and check-out times. It is unrealistic for every traveller to be expected to check-in at 3 in the afternoon and check-out by 11 in the morning. The hotel that has flexible hours will allow you to have more freedom and leeway to enjoy your time away on vacation. When you travel, at least I know when I do, you try with all your might to squeeze in every site, attraction, and adventure into your stay so strict check-out times can be conflicting and cause a panic. Flexibility can give you control over your own vacation time and allow for extra downtime.

Another easy stress reliever for travel is to avoid the last minute booking stage. Organization and preparedness is key when attempting to travel stress-free. Last minute booking can give you a sense of doubtfulness after reserving. The feeling that maybe you didn’t find the best price because you didn’t do your proper research can honestly be easily avoidable. Finding out the dates of when plane tickets are the cheapest is the first step in finding the best price. The next step is to use the best travel site there is to ensure that you are receiving the best price you researched. Any coupons or points you have should also be incorporated into your purchasing process to fully ensure that you are getting the most reasonable price available.

It may seem trivial now, but making sleep a priority is the best thing I find when trying to travel stress-free. I personally rate the hotels I stay in based off of my night sleep. What does the bed you sleep in say about the hotel you’re staying in? The better sleep you get, the more likely you are to stay relaxed and well-rested throughout your whole trip making everything that more enjoyable. I would never want to return to a hotel that I had not slept well in for then I no longer considered it a relaxing stay and more a way stress could pile onto my sleepy shoulders.

Anxiety, stress, and anger are all common feelings we may encounter when traveling. Do you tend to find yourself more stressed than relaxed during your travels? Is there something you could have done better as a traveller to avoid this problem? We need to bring relaxation back into traveling without having to pay for a $450 massage at your hotel spa. Flexibility, organization and rest are the main things to bring you a stress-free travel experience. Once you have mastered these main obstacles and researched some others, you are sure to have the stress-free vacation and travel experience of a lifetime. Are you up for the challenge?

About the Author

Noelle Goetz is a third year Hospitality Management student at the Collins College with an emphasis in hotel management. She one day hopes to work for the Disney Company in one of their many hotels around the world. She will be participating in an externship position at the W Hotel in Atlanta, Georgia during Spring Break of 2016 and a summer internship with Marriott Vacation Club during Summer 2016.

References:

The picture was downloaded from Heatrelieftoday.com 

Thursday, February 25, 2016

Travel and Tourism in a New Age (by Vanessa Vaca)

About seven years ago when I was a sophomore in high school, I went on a trip to China with my school's marching band. This trip was a way to symbolize the friendship and unity between our school and our sister school located in Jiangmen, China. We were there to perform, and they were expected to teach us about their daily lives and culture. What I remember the most is being completely immersed in my surroundings, fully focused and entranced by the sights, sounds, smells, and the conversations I was having. 


Now, in 2016, it becomes crazy to see how much things could have changed in just a few years. Thanks to a new little device known as a “smartphone” that has exploded in popularity in recent years, sharing the best picture people on Instagram, Facebook, Snapchat, and other social media website has now become the most important aspect of a trip for most travelers. 

Rather than allowing themselves to be completely involved in their new surroundings, it may seem that most people, at least those within the 18-24 year old age range, would prefer to spend their time behind the lens in order to capture that one perfect shot that will "wow" their friends on social media sites. Because their attention is highly focused photo shooting, they would find it difficult to fully embrace the environment with the five senses, which will help them grasp the culture and the scenery right in front of their eyes. With the obsession to show a person's perfect and exciting life on social media sites, the real purpose of travel gets lost sometimes.

            Not all of the faults lie with the person though, smartphone developers have really paved the way for how easy it can be to take and share pictures. Today's smartphones can take high quality pictures as some professional cameras do, but with a lot less skill. 

Another influencer that has greatly changed the way people experience travel is the explosion of new social media sites. Often, people seem to care more about getting "Likes" on the online communities than the people whom they actually know. Then, it sort of becomes a "job" for travelers to go out and get that one epic picture, hoping that maybe one day they will be “Instafamous” as many might have forgotten the real meaning of travel --- to relax and hopefully to find a place for self-discovery.

All these changes in technology and the internet have greatly changed travel and tourism in just a short time. It is scary to imagine what else could have possibly changed given a little more time. Will these changes continue to have a negative impact on a person’s ability to experience a bigger world than what is shown on a four inch screen? What impacts does excess usage of smartphones have on travel and tourism?

About the Author

Vanessa Vaca is a junior at Cal Poly Pomona. She will be graduating in fall of 2017 with a B.S. degree in Hospitality Management. After graduation she hopes to work in the hotel industry, in the areas of catering and event management. She wants to travel around the world as a way to better understand different cultures. Vanessa enjoys reading and baking. 

References:

The picture was downloaded from Langua Travel.